FAQ

1. How should I write prompts to get better answers?

Use specific, goal-oriented prompts with context:

• state what exact result you need
• add constraints (format, length, style)
• if needed, specify which files/folders should be used

Good example:

"Summarize this document in 5 bullet points and highlight implementation risks."

2. What file types are supported?

Supported formats:

• text: .txt, .md
• documents: .pdf, .docx
• images: .jpg, .jpeg, .png, .webp
• videos: .mp4, .mov, .avi, .mkv

3. Is there a file size limit?

Yes. Maximum upload size per file is 50 MB.

Larger files will be rejected.

4. Can I upload via button and drag-and-drop?

Yes, both flows are supported:

• select a file with the upload button
• drag and drop a file into the attachment area

After upload, the file is indexed and becomes searchable in answers.

5. How do I work with folders in the knowledge base?

Typical workflow:

• create a folder (and subfolders if needed)
• upload files
• attach files to the target folder
• ask questions with folder/file filters

This keeps context focused and improves answer quality.

6. Can I drag and drop an entire folder?

In most cases, uploads are file-based.

Recommended approach:

• first create the folder structure in the knowledge base
• then upload files and place them into folders

7. How do I restrict search to specific content?

Use one of these filters:

• by folders, for topic-level scope
• by specific files, for strict source control

Narrower scope usually gives more relevant answers.

8. Why is the answer too generic or off-topic?

Common reasons:

• prompt is too broad
• no relevant folder/file filters were selected
• knowledge base lacks enough source material

What helps:

• rewrite the prompt with explicit intent
• request a specific output format (steps/table/bullets)
• narrow the search scope to relevant files/folders

9. Where can I see query history?

When authenticated, recent questions and answers are stored in history.

This helps you:

• revisit previous results
• reuse effective prompt patterns
• remove individual history items when needed

10. Are my data isolated from other users?

Yes, in authenticated mode data is user-scoped.

That means:

• your files and history are tied to your account
• retrieval and answers are based on your own data context

11. What if a file is uploaded but not reflected in answers?

Check the following:

• file is attached to the intended folder
• correct folder/file filters are selected
• file format is supported
• file size is within limits

If all checks pass, retry with a more explicit prompt referencing that file.

12. Are multimodal questions supported?

Yes. You can combine a text question with an attachment (for example, an image or a document) so the model can use additional context.